What a virtual telephone service is, actually, is a hybrid combination of several different virtual communications tools such as virtual PBX for virtual call routing, cloud VoIP for virtual call routing, and more virtual communication technologies to create an efficient business-level communication service designed to offer an all-inclusive, company-wide communications solution. A virtual phone service (or VOIP) provides users with a number of choices when it comes to connecting with their clients and prospects. When it comes to the telephone system, VOIP has evolved tremendously, including features such as caller ID, voice mail, caller conferencing, video conferencing, web cam calling, multi-party calling, voicemail, and much more. As a result, today’s virtual phone services are as diverse as the business needs that are served.
There are many different types of virtual services for VOIP, so finding one that suits your specific business requirements is easier than ever before. The following paragraphs discuss several types of virtual phone service that are currently available:
Virtual PBX – a virtual PBX is an automated voice over IP telephony system that allows your customers to reach a toll-free or 800-number that can be used from any computer with an Internet connection, even when on the road. Through its built-in features, a virtual PBX system will let your customers dial numbers that are outside of your local phone directory, allowing you to bill them for numbers outside of your company’s service area. A virtual PBX also lets you manage and monitor your business calls at any time, and even schedule conference calls to help keep you organized and on top of the call volume.
Cloud Phone Services – a VOIP virtual phone system that allows your virtual employees to communicate through your company’s virtual phone number from any Internet connected computer without having to use a conventional landline. You can also use this type of virtual service with the convenience of an Internet phone. This type of virtual service also makes use of VoIP technology, which provides virtual PBX services that can provide your employees with a high level of ease while they are connected to their clients.
Virtual Cloud Voice – is a virtual phone system that allows a company to integrate voice communication solutions into your existing phone systems, as well as integrating your phone systems with the power of cloud services such as email, instant messaging, and social networking. Through an online chat system, messaging system, video conferencing, and much more. All your business phone numbers and associated information are managed in the cloud, where all calls are forwarded through your company’s virtual phone system.
Virtual Business Phone System – a virtual service that uses an off-site virtual server to process calls, manage voice conferencing, make virtual conference calls, and provide other virtual call services. With this virtual service, you can have an agent who receives calls through an office phone line, logs in using a corporate phone number, and then forwards those calls to your customer or business client.
Web-based VOIP – a VOIP phone system that uses voice and messaging software that can be accessed by your company’s employees. You can manage and track your virtual employees through an online interface to see who has made a call, send message alerts, and assign them with any number of caller ID number based on your company’s virtual calling plan.
Virtual PBX – virtual PBXs can serve as a dedicated telecommunication tool for businesses, educational institutions, and even individual homeowners. That want to get connected with the world and to stay connected with their clients. Using a dedicated service can allow you to save on cost as well as maintaining an independent telephone system that can be integrated into your business or commercial enterprise.